AI Store Assistant for Retail & D2C
Product inquiries, order tracking, sale notifications, and returns — all on WhatsApp. Your 24/7 virtual store staff.
What Your AI Store Assistant Can Do
Product Catalog
Browse products by category, brand, size, color. Check real-time availability and pricing.
Order Tracking
Track orders by order ID. Real-time status updates and delivery estimates.
Sale Notifications
Proactive sale and new arrival notifications to target customers via WhatsApp.
Returns & Exchanges
Checks return eligibility, explains policy, and initiates return/exchange process.
Payment Collection
Shares payment links for online orders. Supports COD and EMI options.
Feedback & Loyalty
Post-purchase feedback surveys. Loyalty points balance queries.
Watch Your AI Store Assistant in Action
Sramikai AI
Online
Why Retail Stores Choose Sramikai
40% product queries resolved without store staff
Customer satisfaction above 4.0/5
Response time under 20 seconds
Return/exchange resolution within 24 hours
Post-purchase feedback from 30% of customers
Proactive sale notifications boost footfall
Three AI Agents for Your Store
Sales Agent
Product discovery, pricing, promotions, availability checks.
Support Agent
Returns, exchanges, warranty claims, complaints, feedback.
Operations Agent
Order tracking, stock inquiries, delivery status updates.
Consumer Protection Built In
- 🛡️Accurate MRP and discount representation
- 🛡️No false health claims for products
- 🛡️Return/exchange policy transparency
- 🛡️Warranty terms stated per manufacturer
- 🛡️No competitor defamation or counterfeit claims
Retail Workflows
Retail FAQs
Yes. It connects to your POS/inventory system for live stock levels, pricing, and availability.
Yes. Checks return eligibility per policy, explains the process, and escalates warranty claims to the manager.
Yes. Segments customers and sends personalized sale/new arrival notifications via WhatsApp.
Explore other industries
Ready to hire your AI employee?
Clinic, real estate, coaching, or retail — your industry-trained AI staff is ready to start.
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